Accessibility Statement Contenido de la páginaFROB is committed to making its websites accessible in accordance with Royal Decree 1112/2018, of 7 September, on the accessibility of public sector websites and mobile applications. This accessibility statement applies to the FROB Portal https://www.frob.es/ and its electronic office https://sede.frob.es, excluding embedded content from other domains. Compliance status This website is only partially compliant with Royal Decree 1112/2018, due to the failure to comply with the aspects indicated below. Non-accessible content The content set out below is not accessible for the following reasons: Non-compliance with Royal Decree 1112/2018Some images are not labelled or have a generic text alternative [requirement number 220.127.116.11 of UNE-EN standard 301549:2019 on non-text content].On some pages, the information, structure and relations are not determined by software or do not have a text alternative [requirement number 18.104.22.168 of UNE-EN standard 301549:2019 on information and relations].Some pages have used colour as the only visual medium to transmit information, indicate an action, provoke a response or distinguish a visual element [requirement number 22.214.171.124 of UNE-EN standard 301549:2019 on the use of colour].On some forms, the entry field that collates information on the user has not identified the purpose [requirement number 126.96.36.199 of UNE-EN standard 301549:2019 on the identification of the purpose of the entry].On some pages, the content may lose functionality or information when increasing the content [requirement number 188.8.131.52 of UNE-EN standard 301549:2019 on adjusting text].There may sometimes be entry errors in some fields/forms which the user is not advised on how to resolve [requirement number 184.108.40.206 of UNE-EN standard 301549:2019 on suggestions to rectify errors]. Disproportionate burdenNot applicable. The content does not fall within the scope of applicable legislationOffice software files may exist in PDF or other formats published prior to 20 September 2018 that do not fully comply with all accessibility requirements. An endeavour has made been to ensure that most of them do indeed comply.Third-party content may exist that is not developed by the entity or under our control, such as office software files. Preparation of this accessibility statement This statement was prepared on 16 March 2021 and is based on the evaluation made by the company Everycode, S.L. on that date. Latest revision of the statement: 16 March 2021. Observations and contact details You may submit communications on accessibility requirements (Article 10.2(a) of Royal Decree 1112/2018), such as:Reporting any possible non-compliance by this websiteInforming about other difficulties in accessing contentAny other enquiry or suggestion for improving the accessibility of the website Through the following channel: Communication of complaints and suggestions In the request for accessible information, the facts, reasons and requests must be stated clearly so that it can be verified that it is a reasonable and legitimate request. Communications, complaints and requests for accessible information will be received and addressed by the FROB Accessibility Unit. Applicable procedure The complaints procedure is as set out in Article 13 of Royal Decree 1112/2018, which will come into force on 20 September 2020. If, after the request for accessible information or complaint is made, this should be rejected or should you not agree with the decision adopted or the response does not comply with the requirements provided for in Article 12.5, the interested party may file a claim. Alternatively, a claim may be filed in the event that the 20-day deadline has expired without receiving a response. The claim may be presented within the framework contained in the Common Administrative Procedure of General Government Act 39/2015, of 1 October. Optional Content The website is designed for its adaptive visualisation, and hence can be optimally visualised on a tablet or mobile phone device. The accessibility revisions carried out up to the date of definition of the current statement are based on the WCAG 2.1 criteria. The target established is to achieve compliance with all of the level A and AA requirements, along with some of the level AAA requirements that are considered to be most important to improve the user experience of the portal.